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Things that matter to us when we deliver for you..

UiDIGITAL Webdesign background

Ui = User Interface = Visitors must find it easy to use!

It is all too common to visit websites that have navigation reflecting the organizational structure of the business rather than the visitors’ needs. To avoid this we adopt a Customer Centric approach to defining the Information Architecture (IA) of a new website.

This means putting the core needs of the various audience types (Teachers, trainers, advisers etc) at the forefront of the IA process. This is achieved by holding ‘audience’ sessions to determine audience needs, which, in turn, we translate into the DNA of the site IA.

This process results in site navigation, nomenclature, customer journeys and content presentation that resonates with your identified audience needs rather than reflecting your organizational structure.

Additionally we deploy, where appropriate, user centric tools into websites to aid with information finding such as site searches, tag clouds, site maps, floating navigation, personalisation, and cookie trails.

Accessibility For All

We can implement W3C and Accessibility (DDA) compliant sites meeting the Industry standards in Accessibility. Many of our sites run secure e-commerce, require an easy-to-use Content Management System for clients, serve dynamically built pages and operate end user services for both consumers and businesses. All of our work can be validated against the W3C accessibility checklist as this is ingrained in our development process.

It is important to note that we have built numerous Consumer and Business services for large and small clients alike and pride ourselves on balancing stunning creative with usability, supported by standards and an SEO optimised implementation.

Where required by Clients, or where project complexity demands, we augment our own Usability techniques by commissioning specific usability testing. This can be carried out during the Information Architecture, site prototyping and build phases to ensure your audiences validate our customer centric designs.

Ui Project Management

prince-2 Accredited Staff at UiDIGITAL

With PRINCE2 Accredited personnel UiDIGITAL can deploy the full range of project management processes to ensure your project meets your timescales. Tailored to meet the size, scale and risk profile of your project, we have at out disposal the full suite of Project Management techniques. We follow a structured approach to Project Management to ensure we manage the traditional triad of Time, cost and Quality to optimal effect.

 

The principles we practice are;

  • PLANNING – by the development, maintenance and tracking of phased plans
  • COST MANAGEMENT – through budget planning, forecasting and financial controls
  • RISK MANAGEMENT – utilizing processes to capture track and resolve risks
  • SCOPE MANAGEMENT – by deploying the right level of documentation and change control across the project
  • BUILD QUALITY – by fusing expert resources with formal development and testing practices
  • STAKEHOLDER MANAGEMENT – By frequent, open and honest communications

We believe that close communication with our Clients is fundamental to the success of our projects. A highly collaborative, frequent and structured approach, including the use of web-based tools allows you to closely track project progress and interact with us at any level of detail that’s appropriate. We deploy a range of fluid communication tools to our internal teams (Skype, IM, Trac etc) which we extend into our Clients to ensure transparent communication is always available.

Ui Quality

To ensure the highest quality of all our websites we build, we deploy our own pre-live quality check process.  This process ensures the site has met both the technical and User requirements before launch.  With this rigorous testing and Quality assurance we ensure that your website launch is as effortless as possible.

 

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